Dessert Divas Citrus Heights CA
Dessert Divas Citrus Heights CADessert Divas Citrus Heights CA offers desserts sweets, cupcakes, cakes, birthday cupcakes, pastries possibly cookies desserts shop Citrus Heights
Dessert Divas Citrus Heights CA desserts shop Citrus HeightsCakes can be searched at fb or google
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Dessert Divas Citrus Heights CA
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PLEASE AVOID DOING BUSINESS
PLEASE read this review and refer to my images provided.
I was looking for someone who would be willing to make a wedding cake for my wedding event which consisted of 600 guests. This is of course a huge responsibility since its on such an important day. I called dessert divas (Trish) since I saw all the positive reviews on yelp and my event was in sacramento. Speaking to Trish on the phone and meeting her in person for cake samples had me feeling reassured that I am genuinely working with a kind-hearted individual who will make sure my wedding cake looks marvelous. I sent her a picture of what I wanted the cake to look like, and she said that would be easily doable and she enjoys the henna art required for the cake.
THE DAY OF THE WEDDING EVENT: I had kept in contact with Trish letting her know to make sure to deliver the cake by 6pm. 6:30pm comes around and the cake still isn't delivered, my wife and I are preparing to make our grand entrance and the cake hasn't even been delivered. I give her a call and she says she's running late. 7pm comes around and I give another call asking where she is and she said there was a "mishap" and she is on the way now. Finally around 7:30pm she delivers the cake, and before anyone even sees the cake she asks us to pay $700. In a rush to get the grand entrance going she tells us to meet her in the parking lot and pay her. Which we did, in full. We make our grand entrance and right in front of us is this hideous lopsided mixed shades of green cake which looked ABSOLUTELY NOTHING like the picture I had sent her. We got to the cake cutting part and stood there like idiots because she didn't even provide cake cutting utensils or even inform the hall about providing them next to the cake. Honestly I was so embarrassed in front of 600 people to be around a cake like that. It was only half designed as well, she cheaped out and didn't even complete it! On top of that, the cake tasted horrible!! 3.5/4 tiers were untouched because no one wanted to eat it.
I tried to get in contact with her the next day by calling, there was no answer. I then texted, no answer.
I then texted again, and she finally replied saying she was embarrassed of her work and feels bad. To make it up she offered half the money back and told me she'd love to make me a free cake. That sounded more than generous and seemed like a very sincere business move. She said she would mail me a money order, and it never came.
I texted her multiple times for one whole month and never received a reply, when she finally would reply, one month after the event when I mentioned I would leave an HONEST REVIEW, she told me she would send the money order in by the 3rd of October (my wedding was at the end of August), it is now October 11th and I've waited long enough.
THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED!!! PLEASE DO NOT HAVE TRISH MAKE YOUR CAKE FOR IMPORTANT EVENTS.
Honestly, I've never ever had dealt with such bad service and she basically STOLE $700 dollars. I wish I had just gone to a local Safeway and had them make the cake for my wedding compared to "dessert divas."
Once again! AVOID WORKING WITH DESSERT DIVAS (TRISH), Please! I honestly beg you to find someone else.
RUINED wedding pictures with that disgusting looking/tasting cake for the rest of forever.